Intake
Client Request
A need arrives with context — not a vague chat ping.
The chase ends when the need has a place, an owner, and a next action.
How Fingaon works
Fingaon turns client requests into structured workflows that firms can operate and clients can understand — from the first chase to a calm, shared close.
Workflow storytelling
Each step is designed to reduce uncertainty, improve accountability, and keep financial service work transparent. Move through the filmstrip to feel how the chase becomes calm.
Intake
A need arrives with context — not a vague chat ping.
The chase ends when the need has a place, an owner, and a next action.
Agree
Scope and commercials are reviewed before work starts.
Commercial clarity arrives before delivery — not after surprise invoices.
Collect
Exact files are requested and readiness stays visible.
Readiness is shared, so reminders are about facts, not memory.
Stage
Delivery splits into stages with clear ownership.
Stages make accountability visible without micromanaging the relationship.
Deliver
Teams move work while clients see progress.
Progress is client-visible, which removes most “any update?” noise.
Settle
Payments stay tied to the engagement they belong to.
Money stays attached to the same engagement trail as the work.
Close
Final records close the lifecycle with a retained trail.
Closure leaves a retained record both sides can trust.
At a glance
The same seven steps, summarized — useful when you want the map without the scroll story.
A client raises a service need through Hub, marketplace discovery, or a firm workspace.
Scope and commercials are shared for client review before work proceeds.
After quote approval, the firm requests the exact files needed and tracks readiness transparently.
The service is broken into visible stages with ownership and next actions.
Teams complete the work while clients see progress and pending items.
Payments, invoices, and settlement summaries stay connected to the request.
Final records and deliverables close the lifecycle with a retained trail.
Build with Fingaon
Give every client request a clear lifecycle and every finance professional a modern workspace to operate from.