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Request a Service

How to raise a service request from the marketplace and what happens after you submit it.

A service request is where every engagement begins. It tells a firm exactly what you need so they can quote and deliver.

You are here

Marketplace → Request a Service

Next

Review & Accept Quote

  1. 1

    Open the service

    From the marketplace, open the service you want and choose Request service.

    Next →You'll describe your requirement.

  2. 2

    Describe your requirement

    Add the details the firm needs — the entity involved, the period, and anything specific. The clearer this is, the more accurate your quote.

    Raising a service request.
    Fingaon screenshot: client-service-request
    Raising a service request.

    Next →Submit the request.

  3. 3

    Submit

    Once submitted, your request is REQUESTED and the firm receives it in their Workspace.

    Next →The firm reviews it and prepares a quote.

  4. 4

    Track it

    Your request appears under My Requests. You can open it any time to see its status, messages, and documents.

    A request's detail view with status, messages, and documents.
    Fingaon screenshot: client-request-details
    A request's detail view with status, messages, and documents.

What the status means

Your request moves through these states

REQUESTEDsubmitted
QUOTEDfirm sent a quote
CONFIRMEDyou accepted
IN_PROGRESSwork underway
COMPLETED

What happens next

When the firm sends a quote, your request becomes QUOTED and you'll be notified. Head to Review & Accept Quote to continue.

Tip

Need to cancel? You can request cancellation from the request before work is far along. The firm is notified and confirms it.

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