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Why am I being asked to log in again?

Understanding session expiry and access changes.

Being asked to sign in again is usually normal session expiry, and signing in resolves it. It can also happen when:

  • Your session simply timed out for security.
  • Your access changed — for firm members, a change in membership status or role takes effect immediately.
  • You signed in elsewhere.

What to do:

  1. Sign in again.
  2. If you're immediately signed out again, your firm access may have changed — check with your firm owner.
  3. If the problem persists across devices, contact support.

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